Shipping policy

Thank you for shopping with Echos of Eden! We want your order to reach you as smoothly as possible. Please review the information below regarding processing, shipping, and delivery.

Processing Times In-stock products fulfilled directly by Echos of Eden are typically processed within 2–4 business days, excluding weekends and holidays.

Some apparel, accessories, and other specialty products are made to order and fulfilled by one of our trusted production partners. These items typically require 2–7 business days for production before they are shipped.

Shipping & Delivery Shipping times begin after your order has been processed or produced. Delivery times vary depending on the product, shipping destination, carrier, and shipping method selected at checkout.

Please keep in mind that processing/production time and shipping time are separate. Delivery dates provided at checkout or through tracking are estimates and are not guaranteed.

Orders May Arrive Separately Because Echos of Eden offers both in-stock and made-to-order products, items from the same order may be shipped separately and arrive in different packages.

Don't worry if everything doesn't arrive together! You may receive separate tracking information for each shipment.

Tracking Your Order When tracking is available, you will receive shipping confirmation and tracking information once your order has shipped. Please allow time for the carrier to update tracking after your shipping confirmation is received.

Shipping Addresses Please double-check your shipping address before completing your purchase. Customers are responsible for providing a complete and accurate delivery address.

Once an order has entered processing or production, we cannot guarantee that the shipping address can be changed.

Shipping Delays While we work with our fulfillment partners and shipping carriers to get orders to you as quickly as possible, delays caused by carriers, weather, holidays, high-volume periods, or other circumstances outside of our control may occur.

Echos of Eden is not responsible for carrier delays once a package has been transferred to the shipping carrier.

Lost or Missing Packages If your tracking information shows your package as delivered but you have not received it, please check around your delivery location and contact the shipping carrier first.

If you are still unable to locate your package, please contact us so we can help determine the appropriate next steps.

Questions? If you have questions about your shipment or need assistance with an order, please contact us at info@echosofeden.shop.

Thank you for choosing Echos of Eden. We appreciate your support and can't wait for your order to reach you!